This Disclaimer (“Disclaimer”) governs the use of the Payment solutions services (“Services”) offered by Digital Dwelings (“company,” “we,” “us,” or “our”). When you choose to access or make use of our website, mobile application, APIs, or any connected services, you (“user,” “you,” or “your”) confirm that you have read, understood, and accepted the terms outlined in this Disclaimer.
By continuing to engage with our Services, you acknowledge your responsibility in reviewing these terms and agree to be bound by them. This ensures that you enter into the use of our Services with full awareness of the conditions that apply.
We strive to provide reliable and continuous access to our Services, but it is important for you to understand that uninterrupted or completely error-free operation cannot be guaranteed. Occasional downtime or service interruptions may occur due to routine maintenance, system upgrades, technical difficulties, or other factors outside our control.
By acknowledging this, you recognize that while we work diligently to minimize disruptions, occasional interruptions are a natural part of managing complex systems. This understanding helps set clear expectations and ensures transparency in how our Services are delivered.
Our role is limited to facilitating payment processing between merchants and their customers. We provide the solutions to complete transactions, but we do not control or guarantee the quality, safety, legality, or delivery of any products or services purchased through our platform. Any issues or disputes arising from a transaction must be resolved directly between the buyer and the merchant.
Please note that payments may occasionally be delayed or declined due to reasons such as bank or network downtime, insufficient funds, fraud prevention measures, or requirements set by applicable regulations.
Understanding this distinction helps you use our Services with clear expectations.
Ensuring lawful operation is a cornerstone of our Services. We adhere strictly to all relevant Indian laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, RBI Guidelines, and the Payment Card Industry Data Security Standard.
At the same time, Users are responsible for making sure that their own use of our Services follows all applicable laws and regulations.
By clarifying these responsibilities, we provide a framework that promotes compliance, accountability, and confidence in the secure and lawful use of our Services.
The content and information available on our website or provided through our Services are intended solely for general informational purposes. They are not meant to serve as financial, legal, or tax guidance.
Before making any decisions related to financial matters or legal obligations, it is important that you consult with a qualified professional who can provide advice tailored to your specific situation.
By keeping this distinction clear, we aim to help you use our Services responsibly while ensuring that important decisions are made with the appropriate expertise and care.
Our platform may provide access to websites, applications, or services operated by third parties. While these links are offered for your convenience, we do not control or endorse any content, terms, privacy practices, or operations of these external providers.
As a user, it is your responsibility to review and understand the policies and practices of any third-party site or service you access.
Protecting your personal information is a top priority. We employ advanced security measures to safeguard your data, but no system can guarantee complete protection against hacking, unauthorized access, or other cyber threats.
At the same time, it is your responsibility to keep your account credentials, payment information, and any personal data shared through our Services secure.
While we strive to provide reliable and secure Services, it is important to understand the boundaries of our responsibility. To the fullest extent allowed by law, we will not be held liable for any direct, indirect, incidental, consequential, or special damages that may result from your use of our Services.
In any situation related to our Services, our total liability will be limited to the transaction fees actually paid for the specific transaction involved.
We may revise this Disclaimer periodically to reflect updates in our Services, applicable laws, or regulatory requirements. By continuing to use our Services after any changes, you acknowledge that you accept the revised Disclaimer.
If you disagree with any part of the updated Disclaimer, you should stop using our Services immediately to avoid any misunderstanding or unintended agreement.
If you have any questions, concerns, or need clarification about our Services or policies, we encourage you to get in touch.
You can reach us directly at digitaldwellingspassionspvtltd@gmail.com, and our team will make every effort to respond promptly and assist you with your inquiries.
