Thank you for visiting Digital Dwelings, operated and managed by DIGITALDWELLINGS PASSIONS PRIVATE LIMITED. Your privacy matters deeply to us, and this policy explains how we gather, handle, and use your personal information when you interact with our website and services. Please be aware that this policy applies solely to Digital Dwelings and does not extend to any third-party sites linked through our platform or to businesses featured on Digital Dwelings.
Throughout this document, the terms "we," "our," and "us" refer to Digital Dwelings, while "you," "your," "user," and "users" mean those who access and engage with our platform. If you do not accept the terms laid out in this policy, we advise you to stop using Digital Dwelings immediately.
This Privacy Policy works alongside our Terms and Conditions to provide a complete understanding of how you can safely and confidently use Digital Dwelings.
We value the trust you place in us and are committed to protecting your personal information as you explore our platform. Should you have any questions or concerns about how we manage your data, we encourage you to reach out and connect with us.
At Digital Dwelings, your trust is important to us, and understanding the information we gather helps you feel confident while using our services. Below is an overview of the types of data we collect and why it is essential for your experience and security.
Personal Details
To provide you with smooth and secure service, we collect personal information such as your full name, email address, phone number, and physical address. In some cases, and where required by law, we also collect government-issued identification details like PAN or Aadhaar to fulfill Know Your Customer (KYC) requirements.
Financial Information
When you make payments or access financial services through our platform, we gather necessary financial information including bank account details, UPI ID, credit or debit card numbers, and billing or invoice data. We keep transaction records to meet legal obligations and to support you effectively if any questions or issues arise.
Technical Data
To maintain the security and reliability of Digital Dwelings, we collect technical data such as your IP address, browser type and version, device details, operating system, and activity logs including timestamps. We also monitor referral sources and user navigation patterns to understand how you interact with our services and identify areas for improvement.
Cookies and Tracking Technologies
Our website uses cookies and similar tools to remember your preferences, manage your session, and enhance overall functionality. These technologies enable us to offer a tailored experience while helping detect fraud and analyze usage patterns for continuous enhancement.
We gather this information with your best interests in mind, aiming to provide a secure, personalized, and efficient experience. If you have questions or would like more clarity on any of the data we collect, please feel free to reach out to us.
Your privacy and trust are fundamental to us. We handle your personal information carefully and only use it in ways that support your experience and protect your interests. We do not sell, trade, or lease your information to any third parties for marketing. Nonetheless, there are certain trusted partners with whom we may share data under specific, controlled situations to better serve you.
Here are the main ways we utilize the information we collect from you:
We aim to use your information in ways that add value and safeguard your rights. If anything here is unclear or you want more details, please do not hesitate to reach out. Your peace of mind matters to us.
At Digital Dwelings, we respect your privacy and are committed to handling your personal information responsibly. We do not sell or lease your data to third parties. However, there are specific situations where sharing certain information is necessary to provide you with secure, reliable, and efficient services.
Payment Partners and Banks
We share your information with payment partners and banks to ensure that all financial transactions are processed safely and without delays. This enables smooth and accurate payment handling across our platform.
Merchants
When interacting with merchants, we share limited details to confirm transaction completion and related payment information, so you can have confidence in your purchases and services.
Service Providers
Third-party service providers may receive access to certain data to help us operate effectively. This includes vendors who assist with KYC verification, fraud prevention, IT infrastructure, cloud hosting, and analytics.
Legal and Regulatory Authorities
Your information may be shared with legal or regulatory authorities when required by law or in response to legitimate requests from public authorities, such as court orders or government agencies.
Corporate Transactions
In the event of corporate changes, including mergers, acquisitions, the sale of assets, or bankruptcy, your information could be transferred as part of business assets. Such transfers are handled with care to ensure that your data continues to be protected under similar privacy standards.
We share your information only when necessary to provide services and protect your interests. Building and maintaining your confidence matters deeply to us, and we prioritize openness in every interaction. If you have any concerns about how your information is shared, we encourage you to reach out to us for clarification.
At Digital Dwelings, we value your privacy and take careful measures to manage your personal and transactional information responsibly. Understanding how long your data is retained helps you feel confident in how we handle your information.
We keep your personal details and transaction records only for as long as necessary to fulfill the purposes described in this policy or to meet the requirements of applicable laws and financial regulations. For instance, documents collected for KYC verification and records of financial transactions are generally stored for a period of approximately 8 to 12 months, depending on the legal obligations that apply.
Once this retention period has passed, your information is either securely deleted or anonymized so that it can no longer be linked back to you. These measures are designed to protect your privacy and maintain your trust in our platform.
At Digital Dwelings, safeguarding your personal and financial information is a top priority. We are committed to maintaining a secure environment where you can confidently access our services without concern.
We protect data in transit using advanced security technologies such as SSL/TLS encryption, ensuring information sent between your browser and our servers remains private and secure. Financial data is stored on systems that comply with (Payment Card Industry Data Security Standards), providing robust, industry-standard protection for sensitive information.
Our infrastructure is regularly evaluated through vulnerability assessments and security audits to identify and address potential risks. Access to sensitive information is strictly limited to authorized personnel who are trained in data protection and operate under comprehensive access control policies. To further reduce threats, we employ real-time fraud monitoring, multi-factor authentication, and data loss prevention systems.
While we implement rigorous security practices, it is important to remember that no method of transmitting information over the internet can be completely guaranteed. We encourage users to take precautions such as choosing strong passwords and keeping login credentials confidential to enhance security.
At Digital Dwelings, we believe you should have control over the personal information you provide. Depending on your location and the laws that apply to you, such as GDPR, you may have several rights regarding your data. Understanding these rights helps you make informed decisions and ensures your information is handled according to your preferences.
To exercise any of these rights, please contact us at digitaldwellingspassionspvtltd@gmail.com. We are committed to responding promptly and supporting you in managing your information in a way that respects your preferences.
At Digital Dwelings, we use cookies and similar technologies to make your experience smoother and more personalized. These tools help us understand how you interact with our platform and allow us to provide a more efficient, tailored service.
Purpose of Cookies
Cookies enable us to remember your preferences, keep you logged in during sessions, and collect usage information. This data helps us identify areas where our platform can be improved, ensuring a seamless and user-friendly experience.
Managing Your Preferences
You have full control over cookie settings and can adjust them directly through your browser. Managing these settings allows you to choose how your information is collected and used for your convenience.
Impact of Disabling Cookies
Please note that if you choose to disable cookies, some features of the platform may not function properly. This could affect your ability to access certain tools or complete transactions efficiently.
We are committed to transparency and giving you control over your data. Understanding how cookies work and managing your preferences helps you enjoy a safe and optimized experience on Digital Dwelings.
At Digital Dwelings, we sometimes provide links to external websites, tools, or services, such as banks, KYC providers, or analytics platforms. These links are offered to enhance your experience and provide additional functionality or information.
While we aim to recommend trustworthy resources, we do not control or take responsibility for the privacy practices, content, or operations of these external websites.
We encourage you to carefully review the privacy policies of any third-party services you access. This ensures that you understand how your personal information is handled before sharing any data.
Your privacy remains our priority, and we want you to feel confident navigating both our platform and any linked services. Taking a moment to review third-party policies helps protect your information and ensures a secure experience.
At Digital Dwelings, we are committed to protecting the privacy of all users, including minors. Our services are designed for individuals aged 18 and above, and we do not knowingly gather personal information from anyone younger than 18.
If we become aware that personal data from a child under 18 has been collected without verifiable parental consent, we take immediate action to delete that information from our systems. This ensures that children’s privacy is maintained and safeguarded.
We encourage parents and guardians to guide their children when using online services. Protecting the privacy and safety of young users is important to us, and we strive to maintain a secure environment for everyone who visits Digital Dwelings.
At Digital Dwelings, we are committed to keeping you informed about how we handle your personal information. Our Privacy Policy may be updated occasionally to reflect changes in legal requirements, technological improvements, or adjustments to our business practices.
Any revisions will be clearly posted on this page along with an updated "Last Updated" date so you can easily see the most current version. We encourage you to check this policy regularly to stay aware of any changes and understand how your information is being managed.
Your trust drives everything we do at Digital Dwelings. By accessing or engaging with our website and services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
If you do not feel comfortable with any part of our practices, we advise that you refrain from using our services. Your informed consent ensures that your personal information is handled in a manner consistent with your expectations.
We value transparency and want every user to feel secure while navigating our platform. Your agreement to this policy allows us to provide services effectively while maintaining the privacy and protection of your data.
We value your questions and feedback, and we are here to help you understand how your information is managed on Digital Dwelings. If you have any concerns, doubts, or complaints regarding this Privacy Policy, we encourage you to reach out to us. Please contact us at digitaldwellingspassionspvtltd@gmail.com, and our team will respond promptly to provide clarification or address any issues you may have.
